PSD2 : OPEN BANKING

Statistics

You will find here below the statistics describing the performance and availability of the different interfaces currently accessible to our customers.

Please consider the following abbreviations when going through the different statistics reports:

  • AIS – Account information service
  • AISP – Account information service provider
  • CBPII – Card-based payment instrument issuer
  • PIS – Payment initiation service
  • PISP – Payment initiation service provider

These statistics are updated on a quarterly basis as per Article 32 (4) of Commission Delegated Regulation (EU) 2018/389

Period 01/10/21 – 31/12/21 (92 days) eBanking mBanking PSD2 interface

Downtime

AIS
PIS
CBPII

     0 day 0h 0m
     0 day 0h 0m
         n/a

    0 day 0h 0m
        n/a
        n/a

     0 day 1h 08m
     0 day 1h 08m
     0 day 1h 08m

Uptime

AIS
PIS
CBPII

  92 days
  92 days
      n/a

 92 days
     n/a
     n/a

 91 days 22h 52m
 91 days 22h 52m
 91 days 22h 52m

Downtime. %

AIS
PIS
CBPII

      0.00%
      0.00%
        n/a

    0.00%
       n/a
       n/a

      0.05%
      0.05%
      0.05%

Uptime, %

AIS
PIS
CBPII

    100%
    100%
      n/a

    100%
      n/a
      n/a

   99,95%
   99,95%
   99,95%

Daily average time

AIS
PIS
CBPII 

     1609 ms
       773 ms
       n/a

    599 ms
       n/a
       n/a

    234 ms
      -
      -

Daily error response rate 

AIS
PIS
CBPII

     0,81%
     0,62%
      n/a

     3,80%
       n/a
       n/a

      0%
      -
      -

The detailed reports displaying these performance and availability indicators on a daily basis can be downloaded here (PSD2 and eBanking/mobile banking)