PSD2 : OPEN BANKING

Statistics

You will find here below the statistics describing the performance and availability of the different interfaces currently accessible to our customers.

Please consider the following abbreviations when going through the different statistics reports:

  • AIS – Account information service
  • AISP – Account information service provider
  • CBPII – Card-based payment instrument issuer
  • PIS – Payment initiation service
  • PISP – Payment initiation service provider

These statistics are updated on a quarterly basis as per Article 32 (4) of Commission Delegated Regulation (EU) 2018/389

Period 14/06 – 12/09 eBanking mBanking PSD2 interface

Downtime

AIS
PIS

      0h
      0h

      0h
     n/a

     0h 40m
     0h 40m

Uptime

AIS
PIS

91 days 00h 00m
91 days 00h 00m

91 days 00h 00m
        n/a

90 days 23h 20m
90 days 23h 20m

Downtime. %

AIS
PIS

      0
      0

      0
     n/a

      0.03
      0.03

Uptime, %

AIS
PIS

 

    100
    100

    100
     n/a

      99.97
      99.97

Daily average time

AIS
PIS

    718ms
    341ms

     828ms
       n/a

      -
      -

Daily error response rate 

AIS
PIS

     0.13%
     0.33%

     0.26%
       n/a

      -
      -

The detailed reports displaying these performance and availability indicators on a daily basis can be downloaded here (PSD2 and eBanking/mobile banking)